If you choose to have your order delivered we will dispatch it on time to ensure you receive it when you need it. Don’t worry, we’ve been doing this for years and we know you need the promotional items when you say you need them. Once dispatched, we will send you confirmation of shipping departure and tracking facility to ensure you know exactly what is going on with your order.
Delivery time for Australian shipping depends on the location. Please see map below for estimated time frames for different areas throughout Australia.
We also ship Internationally daily via DHL Express.
Some Common Questions relating to freight.
Can I use my own courier to pick the goods up?
Yes certainly. Just let us know when you email your order that you would like to arrange your own courier when the work is ready for pick up.
We do not book your courier on your behalf or take any responsibility for your couriers handling of the goods.
We’ve used Premier Awards on multiple occasions and the service has always been professional and quick. The quality and attention to detail is next to none and without a doubt, I would use Premier Awards again and refer them to friends and family.
Yes very happy with my order. Your service is very quick and efficient. Would highly recommend.
St Christopher’s Softball
Thank you for the services provided. The item was perfect, as described on the web.
The team at Premier Awards provided great customer service and were very helpful with our purchase. The end product was fantastic and had high quality finishings. Would definitely recommend and use again without a doubt!
Special Olympics Australia would like to acknowledge and thank Premier Awards for their outstanding support. For the past 8 years we have been involved with Premier Awards who are not only generous, but very proud of their product and always make sure that their awards are first class. Thank you for your generous team spirit.
Special Olympics Australia
Wow thank you to the team at Premier Awards Sales - your responsiveness, quick turnaround, customer care and service was remarkable. You are definitely on my preferred suppliers list and I will be referring you to anyone looking for promotional products or awards. Thank you so much for your incredible service.
What can I say – awesome service and awesome quality product. I will use you again for sure.
Dan Rae Waterproofing
Premier Awards is so easy to work with, always on time, always great results and always great service. I just checked out your video, WOW I didn’t realise you did so much! I will forward to our marketing team
The products were great, the customer service was speedy and exceptionally helpful and the delivery was very fast, overall excellent service.
Your products are always of the highest quality and turnaround times are outstanding.
Thank you Premier Awards for providing a smooth service and a beautiful finished product.